Mary Moline
marymoline@gmail.com
Cell: (419) 699-2217OBJECTIVE
To obtain an executive secretary, administrative assistant, or receptionist position in a company that values hard work, a comprehensive knowledge of computer software and applications, and excellent interpersonal skills
EXPERIENCE
Economic Support Worker - Lucas County Job and Family Services Toledo, OH 2006 – present
Provide clerical support to Eligibility Specialists who determine type and level of government assistance available and follow-up with clients
Using knowledge of county or state requirements, answer client questions about eligibility and case details
Verify benefit status, complete application registration, and statewide clearance of clients
Record minutes at unit staff meetings and monitor and log unit work, both manually and via database
Barista - Starbucks Inc. Toledo, OH 2004 – present
Prepared customer orders while maintaining high standards of quality, efficiency and friendly service
Contributed to store profitability by following proper handling of payments, stocking and recording inventory, connecting with customers and recognizing repeat customers
Receptionist - HQ Global Workplaces Atlanta, GA 2005 – 2006
Provided guest service via telephone and one-on-one interaction for 140+ companies
Manned and organized multi-line phone system, switchboard and mail room
Managed company calendar for meeting rooms and maintained stock for all client areas
Administrative Intern - City of Toledo Toledo, OH 1997 – 2004
Answered multi-line phone system and documented customer complaints
Performed clerical duties, including document and memo creation and database management
Designed and maintained the website for the Division of Water Distribution
Organized and revamped the entire Personnel File System
Edited the monthly newsletter for the Department of Public Utilities
Administrative and Marketing Assistant - Mannik and Smith Group, Inc. Maumee, OH 2000 – 2001
Designed marketing materials, including brochures, handouts, tri-folds and statements of qualification, in Microsoft Publisher, Word, Excel, PowerPoint and Access
Assisted in the production and maintenance of the company website
Arranged travel for executive level staff.
Utilized advanced search techniques to gather needed information for projects and reports
EDUCATION
Owens Community College Toledo, OH 1997 – 2004
Awarded an Associate’s Degree in Liberal Arts, 2004
Art Institute of Atlanta Atlanta, GA 2004 – 2005
Relevant coursework: Graphic Design, Artistic Development, Web Development
California State University Hayward, CA 2001 – 2002
Relevant coursework: Speech, Biology, Oceanography