Mary Moline

marymoline@gmail.com Cell: (419) 699-2217

OBJECTIVE

To obtain an executive secretary, administrative assistant, or receptionist position in a company that values hard work, a comprehensive knowledge of computer software and applications, and excellent interpersonal skills

EXPERIENCE

Economic Support Worker - Lucas County Job and Family Services Toledo, OH 2006 – present

Provide clerical support to Eligibility Specialists who determine type and level of government assistance available and follow-up with clients

Using knowledge of county or state requirements, answer client questions about eligibility and case details

Verify benefit status, complete application registration, and statewide clearance of clients

Record minutes at unit staff meetings and monitor and log unit work, both manually and via database

Barista - Starbucks Inc. Toledo, OH 2004 – present

Prepared customer orders while maintaining high standards of quality, efficiency and friendly service

Contributed to store profitability by following proper handling of payments, stocking and recording inventory, connecting with customers and recognizing repeat customers

Receptionist - HQ Global Workplaces Atlanta, GA 2005 – 2006

Provided guest service via telephone and one-on-one interaction for 140+ companies

Manned and organized multi-line phone system, switchboard and mail room

Managed company calendar for meeting rooms and maintained stock for all client areas

Administrative Intern - City of Toledo Toledo, OH 1997 – 2004

Answered multi-line phone system and documented customer complaints

Performed clerical duties, including document and memo creation and database management

Designed and maintained the website for the Division of Water Distribution

Organized and revamped the entire Personnel File System

Edited the monthly newsletter for the Department of Public Utilities

Administrative and Marketing Assistant - Mannik and Smith Group, Inc. Maumee, OH 2000 – 2001

Designed marketing materials, including brochures, handouts, tri-folds and statements of qualification, in Microsoft Publisher, Word, Excel, PowerPoint and Access

Assisted in the production and maintenance of the company website

Arranged travel for executive level staff.

Utilized advanced search techniques to gather needed information for projects and reports

EDUCATION

Owens Community College Toledo, OH 1997 – 2004

Awarded an Associate’s Degree in Liberal Arts, 2004

Art Institute of Atlanta Atlanta, GA 2004 – 2005

Relevant coursework: Graphic Design, Artistic Development, Web Development

California State University Hayward, CA 2001 – 2002

Relevant coursework: Speech, Biology, Oceanography